About us

Clear-sighted, as far as the eye can see

We don’t own any pharmacies – or any pharmaceuticals for that matter. What we do have is close to 100 years of experience in making every perspective our priority. By ensuring that medicines, health articles and healthcare products get there and when they should.

Our focus is on making everyday life easier for authorities, pharmaceutical manufacturers, pharmacies, hospitals, consumers and patients. Our role as an independence enabler to creating both safe and equal access to medicines, throughout Sweden. Something that must never stop being prioritized by all actors in the healthcare system. We want to continue to create value and ensure that medicines get there and when they should.

We may not stand out, but we will stand up for you.

Whoever you are and wherever you live, you should have access to what you need. At Tamro, we are 800 employees who make the Swedish health care system repeat the challenges that await. Because many people's health is linked to our customers' success, customer needs are our top priority. We deliver medicines to hospitals and pharmacies within 24 hours and Tamro's emergency service finds the best around the clock so that you get the help you need, anytime and wherever you are.

Today, tomorrow & through it all.

Thanks to Tamro's three distributors located in Umeå, Stockholm and Gothenburg, we can always ensure that medicines arrive there and when they should. We also have two central warehouses in Orrekulla and Nykvarn. Three distribunals provide increased security of drug deliveries as we can quickly reschedule operations if a locality were to close down or suffer from something unforeseen.

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Sponsorship that makes a difference

Tamro has sponsored the Foundation for Queen Silvia Children's Hospital since 2007. Over the years, Tamro has contributed to about sixty new computers, wireless broadband and hospital clowns, as well as therapeutic interiors and nursing room renovations. A sponsorship project that places us warmly at heart is Svea, a certified therapy dog who together with her handler Annika brings much joy to severely ill children and their families.

We work with DTP

Managing your pharmaceuticals in a cohesive flow via a single logistics partner increases quality, safety and efficiency while reducing costs. This is why Tamro wholeheartedly promotes and supports DTP (Direct-to-Pharmacy), a model that is deeply rooted in Sweden. The market and all concerned have voluntarily worked with the DTP model for decades, even after the 2009 deregulation of the Swedish pharmacy market.

DTP means that the pharmaceutical manufacturer assigns Tamro the task of stocking all of its pharmaceuticals and transporting them to pharmacies. So we’re not a traditional wholesaler, but rather a company working with third-party logistics. Tamro provides logistics services to the pharmaceutical industry and other actors who wish to use our services. 

Part of PHOENIX

Tamro is part of PHOENIX Group, a family-owned European group with 37,000 employees in over 27 countries and 163 distribution centres. This provides us with access to a unique network for sharing knowledge, exchanging experience and initiating value-creating partnerships.

PHOENIX's European All-in-One service also gives you as a customer the opportunity to take advantage of comprehensive services that contribute to growth, increased revenue, reduced costs and optimized processes.

Compliance

By compliance, we mean rules and guidelines that aim to ensure that a company and its employees comply with existing laws and regulations. Compliance is a central part of our corporate culture and a presumption for our success. We have a comprehensive compliance program in the areas of anti-corruption, competition, sanction compliance, anti-money laundering and conduct.

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Your privacy

We care about your privacy

For us, it is important that you have confidence to allow us to handle your personal data, and that you are aware that we do so in a legal and trustworthy manner. Tamro aims to ensure a high level of protection for your personal integrity.

GDPR (General Data Protection Regulation) is an EU regulation that became applicable throughout the EU on 25 May 2018. As preparation for the introduction of GDPR, we in the PHOENIX Group implemented a project that resulted in several different activities to protect data and safeguard privacy.

If you would like more information on how Tamro approaches data protection, you are free to read our Data Protection Policy. If you would like detailed information on how we process your personal information, what data we collect, what we use it for and what rights you have, please read our Information to registered customers. These documents also provide contact details should you wish to contact Tamro’s data protection officer.

Reporting data protection incidents

PHOENIX Group has developed a reporting tool which allows employees, customers, partners and others to easily report any data protection incidents. Each reported incident will be dealt with promptly, partly to ensure that we comply with the requirements stated in the regulations and partly to contribute to our preventive and constantly improving security work.

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